Privacy Policy

Effective Date: 09 June 2026

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the OSINT CASES network, operated by Shree Parmeshwari Enterprises (headquartered in Jalandhar, India).

1. WHAT PERSONAL DATA WE COLLECT

When you access our secure terminal (website), we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

When you attempt to access a case file or make a purchase (e-commerce transaction) through the Site, we collect certain information from you, including:

  • Identity Data: Your name, billing address, and shipping address.
  • Contact Data: Your email address and phone number.
  • Financial Data: Payment information (processed securely through encrypted payment gateways; we do not store your core credit card details).

2. HOW WE USE YOUR INTEL (DATA)

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you regarding your classified files and physical shipments.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products or services (only if in line with the preferences you have shared with us).

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties to help us use your Personal Information, as described above.

  • We use WooCommerce to power our online store.
  • We may share data with our secure payment processors and logistics/shipping partners to deliver your physical goods.
  • We may also share your Personal Information to comply with applicable laws and regulations in India, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. SECURITY PROTOCOLS

We take reasonable precautions and follow industry best practices to make sure your personal data is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Our site uses SSL encryption to ensure secure data transmission.

6. YOUR CLEARANCE RIGHTS

If you are a registered operative (user) on this site, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. CHANGES TO THIS POLICY

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. CONTACT COMMAND CENTER

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at: admin@osintcases.com

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